Shipping and Handling 

We do not ship to APO addresses.

We do not ship outside the USA.

(We do not ship orders on Saturday, Sunday, or Holidays). Our web store will compute correct shipping charges for domestic shipping within the United States. You will have several shipping options to choose from through United Parcel Service (UPS) or United States Postal Service (USPS). UPS shipments have tracking and are insured.  With USPS, we always use delivery confirmation and packages are insured.

Pricing for shipping options will be presented before you finish your checkout. All the items in our store are weighed properly so when you check out, it will compute the correct shipping charges for you and present you with your list of shipping options. If you put some items in your shopping cart and start the checkout process, you can see what the shipping charges will be without actually needing to complete an order.

In order to determine how long it may take for your order to be processed, please use the following table as a guide:

Shipping Type Selected	Usually ships
UPS Next Day, 2nd Day, & 3 Day	Same Day *
USPS Express Mail	Same Day **
USPS Priority Mail	1 - 2 days
UPS Ground	1 - 3 days
USPS First Class Mail, Parcel Post & Airmail	1 - 3 days

It is not guaranteed that orders will leave within the time frames listed above. Weekends and holidays are not counted as days of shipping.

* Same day shipping only applies to orders received by 12:00 P.M. (Noon) Central Time.
** Express Mail orders must be received by 10:00 A.M. Central Time for it to be shipped out the same day.

Damaged Package Claims
If you have received your order, and your package was damaged in transit, please contact us immediately (within 48 hours of receipt of your package).  Customers with damaged packages can file a claim directly with us.  Please keep all packaging (box, packing paper, etc.) for verification purposes.  We will most likely request that the damaged product(s) be shipped back to us for verification.

Lost Package Claims
If you have not received your order, and feel your package may be lost, please contact us. Customers with packages that have not been received after 30 days from shipment date, can file a claim directly with us.

Orders shipped within Texas are taxed at 8.25%.

Important: In our attempts to combat fraud, we can only ship to the credit card holder's billing address. Please ensure you list the billing address *exactly* as it appears on your credit card statement or it may be declined by our merchant bank.

We screen diligently for Credit Card fraud! We pursue all legal avenues - advise credit card companies, credit bureaus, and law authorities regarding any suspicious, attempted, or experienced credit card fraud.

Express Delivery Services

If you need fast service, we can get your order to you quickly. Please note the following order deadlines for FedEx, UPS and USPS express services:

UPS Next Day Air or Next Day Air Saver (1 day) and UPS 2nd Day Air (2 day): Order must be placed online by 12:00pm (Noon) CST (Central Standard Time) to receive package the next day for Next Day Air, or in two days for 2nd Day Air. Next Day Air orders received on Friday will be delivered on Monday. No deliveries are made on Saturday, Sunday or UPS observed holidays. Please note that a signature may be required before delivery person can release the package.

USPS Express Mail (1-2 days): Order must be placed online by 10:00am CST (Central Standard Time)to receive package within 1-2 days. Express Mail orders received on Friday, will be delivered Saturday or Monday. No deliveries made on Sunday, or USPS observed holidays. Please note that a signature may be required before delivery person can release the package.